FAQ

What types of rentals do you offer?

We offer 2 types of rentals.

The first rental is an At-Home-Try-On, this rental allows brides to try on any piece for 24 to make sure it fits. This rental type is $75, but is free (refunded) when a bride rentals for the big day.

The second type of rental is the 5-Day-Rental, this rental allows brides to rent for their engagement parties, rehearsal dinners etc.

What if the At-Home-Try-On does not fit?

If your At-Home-Try-On does not fit, we will work with you to get a size (smaller or larger) as well as another piece that may work better. Sadly, refunds cannot be given for these rental types.

How long does shipping take? When will my piece arrive?

At-Home-Try-Ons will arrive on the day that was selected for the rental start date. 5-Day-Rentals will arrive 3 days before the rental start date to ensure that the rental arrives on time

What is the refund policy?

Refunds are accepted. Given the hard times we are facing for brides and COVID19, we do allow refunds if COVID19 has changed your wedding date. Once item has arrived for rental, we do not allow refunds as you have received your piece.

What if I have more questions?

Please contact hello@tangerinerentals.com with any other questions you may haveĀ