FAQ

What types of rentals do you offer?

We offer 2 types of rentals.

1. At-Home-Try-On - This rental allows brides to try on any piece for 24 to make sure it fits. This rental type is $75, but completely refunded when a bride rents for the big day.

2. 5-Day-Rental - This rental allows brides to rent for their wedding, engagement party, rehearsal dinner etc. Brides can choose to dry clean themselves or have Tangerine dry clean their piece once they have worn it.

What if the At-Home-Try-On does not fit?

If your At-Home-Try-On does not fit, we will work with you to get a size (smaller or larger) or a completely different piece that may work better. Sadly, refunds cannot be given for these rental types.

How long does shipping take? When will my outfit arrive?

At-Home-Try-Ons will arrive on the day that was selected for the rental start date. 5-Day-Rentals will arrive 3 days before the rental start date to ensure that the rental arrives on time.

What is the refund policy?

Refunds are accepted. Given the hard times brides are facing due to COVID19, please email us to make changes or receive refunds.

What if I have more questions?

Please contact hello@tangerinerentals.com with any other questions you may have!